Fees

 

1. Card Limits and Fees

1.1 The Card Fees and Limits provisions are outlined in the Schedule and will apply to the Card.

1.2 Withdrawal and/or Transaction limits may apply to the Card as detailed in the Schedule.

1.3 When the fees are linked to a Transaction that results from a related service without use of the Card, it will be carried out provided that sufficient funds are available in the Account to cover the cost of the Transaction and the fees, and related fees shall be separately debited from the balance.

1.4 Each time the Card User uses the Card, the value of the Transaction plus any applicable fees shall be debited from the Account. If the value of the Transaction plus any applicable fees exceeds the balance of the funds available in the Account the Transaction will be declined, and applicable fees shall be charged to the Account in accordance with the provisions of the Schedule. These fees cannot exceed the amount of the payment order.

 

SCHEDULE TO XONDER ACCOUNT AND CORPORATE OWNED PREPAID CARD

SCHEDULE

This schedule (“Schedule”), together with the Account and Mastercard Card Terms and Conditions (“Terms”) govern the use of your Account and Card.  Both the Schedule and the Terms are referred to as the Agreement. Your Card is a plastic/virtual Card.

You will be asked to confirm Your acceptance of this Agreement when you apply for Cards via the Corporate Account Platform. If you refuse to accept this Agreement, We will not be able to complete your order for Cards.

Unless specifically stated otherwise, words and expressions in this Schedule have the same meaning and interpretation as defined in the Terms.

Definitions

Card Scheme: Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated.

Denominated Currency: GBP

Website: https://xonder.net/

Customer Services:

 

The Customer Service Department can be contacted via the below channels:

  • By e-mail: customerservice@xonder.net
  • By mail: 26 Haslucks Green Road , Shirley, Solihull B90 2EL
  • On the Website: www.xonder.net
  • Via phone number: 0121 270 7700

1. Information to be provided in order to activate the Card

The Card user must activate the Card as soon as it is received by following the instructions detailed on the information documents accompanying the Card.

The Card User’s PIN will be communicated to the Card User at the end of the activation process (e.g. by phone, SMS or via the Website).

2. Your Account Limits

Below are the limits for the virtual and physical card profiles. The limits are in the currency of the card. 

Limit TypeLimits
Minimum Load value£1
Maximum single load/payment in value£10,000
Maximum load/payment value per week (7 day rolling)£30,000
Maximum load/payment value per month (30 day rolling)£83,333
Maximum total balance£100,000
Maximum annual load limit£1,000,000
Max number of POS transactions allowed ( per day – 24 hours rolling )20
Max number of POS transactions allowed ( per 4 days – 96 hours rolling)80
Max value of POS transactions allowed ( per day – 24 hours rolling)£10,000
Max value of POS transactions allowed ( per 4 days – 96 hours rolling)£30,000
Max number of ATM withdrawals allowed ( per day – 24 hours rolling)2
Max number of ATM withdrawals allowed ( per 4 days – 96 hours rolling)8
Max value of ATM withdrawals allowed ( per day 24 hours rolling )£300
Max value of ATM withdrawals allowed ( per 4 days – 96 hours rolling)£1,200

You can (i) withdraw cash funds via ATM (although there is a charge for this service as set out below) (ii) pay for goods and services (via an appropriate electronic payment terminal) at all points of sale (“POS”) terminals that display the Mastercard® symbol.

 

3. Your Account Charges

Monthly Account Fees 

We will not charge a monthly fee for having an account with us

Sending money from your account

Sending money within the UK: it is free to send money from your Account within the UK in the following ways:

– Faster Payments;

– Direct Debits;

– Standing Orders.

Receiving money into your Account

Receiving money from the UK: free of charge to receive £ Sterling into your Account. Receiving money from outside the UK: we will not charge a fee for receiving £ Sterling from outside the UK into your Account.

Cash withdrawal in £ Sterling in the UK

We will not charge a fee for withdrawing £ Sterling from ATMs in the UK.

Cash withdrawal in foreign currency outside the UK

We will not charge you a fee for withdrawing cash in foreign currency outside the UK. The Mastercard exchange rates will apply to any such withdrawal and you may also be charged a fee by the local ATM provider.

Debit card payment in £ Sterling

We will not charge a fee for making a payment in £ Sterling, whether in a shop, online or over the phone

Debit card payment in a foreign currency

We will not charge a fee for making a payment in a foreign currency, however: – if you choose to make the payment in the foreign currency, the Mastercard exchange rates in force from time to time will apply; – if you choose to make the payment in £ Sterling, the merchant may apply their own exchange rate and may apply their own fees.

Additional Services

Replacement debit cards: where you request a replacement debit card: we may charge you a fee of £5 for each replacement debit card and the replacement debit card will be delivered to the UK address we hold for you at the time.

 

All payments made using Your Card shall be in the Denominated Currency. If the Card is used to pay for goods and services in a different currency to the Denominated Currency, the amount payable shall be converted at the Mastercard conversion rate. You may also be charged a foreign exchange Fee as set out in the Fees & Limits Schedule. In order to allow you to compare charges for currency conversion, you can view the real-time percentage difference between the amount that will be charged on your Card for a foreign currency Transaction (consisting of the mark-up applied by the Scheme as well as any other charges) and the latest available euro foreign exchange rates issued by the European Central Bank. You can view this information on the Website.  A foreign exchange management fee will apply as set out below.

You accept and agree that Articles 3a (5) and (6) of Regulation (EC) 924/2009 (as amended by Regulation (EU) 2019/518) do not apply and that no electronic message will be sent to you upon making a cross-border currency Transaction.

Paying with Your CardPayment with Your Card in Your Card’s currency (1)  
 Payment in a different currency than Your Card’s currency (1)0 
Cash withdrawalCash withdrawal in Your Card’s currency (2)£0per withdrawal
 Cash withdrawal different currency than Your Card’s currency (2)£0per withdrawal
Foreign exchange management feeFee applicable on all operations (payments and withdrawals) made in a different currency than the Card’s currency0% 

 

(1) Note: some merchants, in some countries, may charge an additional fee for payment by card. These fees, which are set by the merchant, will be notified to You at the time of purchase.

(2) Note: in some countries, ATM use may be subject to applicable Fees, surcharge rules and regulations of the relevant ATM, or other financial institution or association, without our knowledge or control.